Privacy Policy

Data controller

M&O Conseil — contact@moconseildz.com

Data collected

We collect the information needed to provide our services: first name, last name, email, phone number and administrative documents sent through the secure client area.

Legal bases

  • Performance of a service contract
  • Explicit consent for marketing communications and optional tracking technologies
  • Legal obligation to retain certain documents

Retention period

Data connected to our services is kept for the contractual relationship and up to five years after it ends, unless a different legal obligation applies.

Administrative documents and identity documents submitted through the client area are kept for the entire period during which your case is being processed, then deleted no later than twelve months after the case is closed, unless a longer retention period is required by law. You may delete the documents you have submitted at any time from your client area. You may also request the deletion of all your documents by writing to contact@moconseildz.com; your request will be handled as soon as possible. These documents are accessible only to you and to members of the M&O Conseil team working on your case.

Your rights

Depending on the rules that apply to you, you may request access, correction, deletion, restriction, objection or portability of your data. Contact: contact@moconseildz.com. You may also contact the competent supervisory authority where you live, including the Swiss or European data protection authority when applicable.

Security

Data is transmitted through an encrypted HTTPS connection. Documents submitted in the client area are stored in a private space that is not publicly accessible. Access is limited to the team handling your case.

Cookie policy

This section explains the tracking technologies used on the site before you make a choice. Optional categories stay disabled until you accept them.

Version 2026-08-24 — last updated: August 24, 2026.

Strictly necessary

Provider / recipient:
M&O Conseil (first party)
Purpose:
Security, session handling, client-area sign-in and essential preference storage.
Data involved:
Session or technical-preference identifier, security settings.
Indicative retention:
Session duration or the time required for the preference to work.

Audience measurement

Provider / recipient:
Google Analytics 4 — Google LLC
Purpose:
Measure, in aggregate, how pages are used and how useful they are.
Data involved:
Browsing data, measurement identifiers, technical device information and interactions.
Indicative retention:
Measurement cookies: up to 13 months on the device.

Behavior analysis

Provider / recipient:
Microsoft Clarity — Microsoft Corporation
Purpose:
Understand journeys through session recordings and heatmaps.
Data involved:
Interactions, scrolling, clicks, technical device information and session identifiers.
Indicative retention:
Clarity cookies: from the session up to 1 year depending on the cookie.

Support and communication

Provider / recipient:
Tawk.to — Tawk.to Ltd
Purpose:
Display online support and communicate with you when you ask for it.
Data involved:
Technical identifiers, message content and information provided during a conversation.
Indicative retention:
Session duration or the period configured by the provider for that technology.

Spam protection

Provider / recipient:
reCAPTCHA — Google LLC
Purpose:
Distinguish visitors from bots and limit form abuse.
Data involved:
Technical and interaction signals, browser information and anti-abuse identifiers.
Indicative retention:
Up to 6 months for the reCAPTCHA cookie when it is used.

Refusing or withdrawing your consent

You can reject all categories from the banner or change your choices at any time through the “Cookie settings” link in the footer. When you withdraw consent, the site deletes known cookies and storage accessible on its domain, removes visible widgets, then reloads without optional services. Cookies placed on providers’ own domains cannot be deleted by our site; their own removal controls are also available through browser settings and each provider.

Recipients and international transfers

Google, Microsoft and Tawk.to services may process data outside Switzerland, Algeria or the European Economic Area, depending on their infrastructure. They are contacted only after your consent to the relevant category. Please consult their privacy policies for the applicable safeguards and arrangements.